January 1,2012

The Privacy Policy describes how we treat personal and private data collected  when you use�s products and services, including information provided when you report a counterfeit product, signing guest ledger, and registering a complaint. The data will be primarily accessable to, and Definitionlabs Business Support Systems Pvt. Ltd., the promotors of

  • We collect your personal information while:
  You register a complaint in
  You sign our guest ledger
  You report a counterfeit medicine.
  • We use the personal information as follows:
The information you submitted while you register a complaint will be used by only for contacting you for collecting additional information or giving clarification.
The information you submitted while you sign up guest ledger will be used by only for contacting you for a feed back.
  The information you submitted while reporting a counterfeit medicine that is identified by will be:
Used by our team to contact you to help you resolve the issue
We may hand over your contact information to the original manufacturer if they are willing to help you to get an original unit in lieu of the counterfeit unit you purchased and for full and complete purchase information.
Any private information ever collected while using the service of for verifying the authenticity of a product will be maintained for our security and information only.
  • may collect private data like your IP Address (but not limited) to help us identify genuine users.
  • collect, maintain and processes your contact details for giving you better services.